Privacy Policy
1. Who We Are
supplements.ng (“we”, “us”) provides an online marketplace for health and wellness products. For privacy inquiries, contact us at supplementsng@gmail.com.
2. What Data We Collect
- Account data: name, email address, phone number, password (stored as a hash).
- Order data: items purchased, delivery details, payment status, and receipts.
- Usage data: basic analytics on how you use the site (pages visited, device/browser info).
- Support messages: communications you send to us.
3. How We Use Your Data
- To create and manage your account.
- To process orders, payments, delivery, returns, and customer support.
- To improve the website, products, and security.
- To comply with legal obligations in Nigeria.
4. Legal Basis
We process personal data based on consent (where applicable), performance of a contract (order fulfillment), legitimate interests (site security and improvement), and legal compliance.
5. Sharing & Third Parties
We may share data with service providers (payment processors, logistics partners, hosting/analytics providers) strictly to deliver our services. We do not sell your personal data.
6. Data Retention
We retain data only for as long as necessary to provide services, meet legal/accounting requirements, and resolve disputes.
7. Security
We use reasonable technical and organisational measures to protect personal data. No system is 100% secure, so please use a strong password and keep it private.
8. Your Rights (NDPR)
- Access your personal data and request corrections.
- Request deletion where applicable.
- Withdraw consent where processing is based on consent.
- Object to certain processing and request restriction.
To exercise your rights, email supplementsng@gmail.com.
9. Cookies
We may use cookies to keep you signed in, maintain your session, and improve performance. You can control cookies via your browser settings.
10. Updates
We may update this policy from time to time. Updates will be posted on this page with a revised date.