Frequently Asked Questions
Find answers to common questions about our health and fitness supplements, delivery across Nigeria, product safety, and pharmacist-guided support.
Are your supplements authentic?
Yes. We source our supplements from trusted manufacturers and verified suppliers to ensure quality, safety, and authenticity.
Do I need a prescription to buy supplements?
Most supplements do not require a prescription. If you are unsure what is right for you, our pharmacists can guide you before you buy.
How do I know which supplement is right for me?
You can speak with our pharmacists for personalised guidance based on your health goals, lifestyle, and individual needs.
How should I use the supplements I purchase?
Each product includes recommended usage instructions. These are also available in your account after purchase for easy reference.
Are your supplements safe to use?
Our products are sourced with safety and quality in mind. If you have a medical condition or are taking medication, we recommend consulting a healthcare professional or our pharmacists before use.
Do you deliver supplements across Nigeria?
Yes, we deliver health and fitness supplements nationwide, including Lagos, Abuja, and other major cities.
How long does delivery take?
Delivery times vary by location, but most orders are delivered within a few business days. You will receive updates once your order is processed.
Can I return or exchange a product?
For health and safety reasons, returns are only accepted for damaged, defective, or incorrect items. Please contact support shortly after delivery.
How can I speak with a pharmacist?
You can reach our pharmacists via WhatsApp, phone, or email for expert guidance and product recommendations.
Do you offer personalised supplement recommendations?
Yes. Our pharmacists can help you choose the right supplements based on your specific health and fitness goals.
Still have questions? Contact our team or chat with a pharmacist.